Continue to support
the "residence"
of each person
We provide convenience to the lessor and the satisfaction and comfort to the lessee. We will be close to people and believe in the potential of real estate,so we will continue to support everyone involved in housing.
We will continue to take on the challenge of realizing a society in which every one of us can live fairly and naturally, aiming for a world where as many people as possible can live in their own way, with more choices in their lives.
Toward a society where people can
freely choose their homes
-
Services for
renters -
Service for
owners -
Services for
real estate companies
About L’s support
L's Support is a company that provides life support services that meet the needs of renters, centered on the guarantee business of rent debt.
-
![エルズサポートの家賃債務保証]()
The guarantee business of rent debt of L’s support
The guarantee of rent debt provided by our company is a service in which we take over the joint liability guarantee entrusted by renters when renting a room.
-
![エルズサポートのDXの取り組み]()
DX Initiatives of L's Support
We simplify the paperwork. And we provide a speedy and easy-to-use rent guarantee service.
Notice
What's new
Press release
Seminar information
Frequently asked questions
For tenants
For owners
For real estate companies
Can I pay the rent by credit card?
Monthly rent cannot be paid by credit card.- When is the direct debit date for the monthly rent?
- Please checkhere
- I couldn't pay the rent by the due date. What should I do?
- If you are transferring your monthly rent to a real estate company or the owner, please contact the real estate company. If you have an invoice or payment slip sent by us, please contact us by phone or inquiry form.
If you are using the direct debit service, please contact us by phone or using the inquiry form.
- When is the remittance date?
- If you are using a storage agency, the remittance date varies depending on the product plan. Please contact the real estate company first of all, as the remittance date for each contract is described on the remittance statement to the real estate company. If the real estate company cannot confirm, please contact us from the inquiry form.
If you report on delinquency report or advance payment invoice, etc., we will send money on the following schedule according to the date of reporting from the real estate company to our company.
※In the case of financial institution holidays, remittance on the next business dayReport date Remittance date From 1st to 5th, 5th, 5:00 p.m. Report date and 15th of the same month From 5:00 p.m. on The 5th to 5:00 p.m. on The 15th Report date and 25th of the same month From 17:00 on the 15th until the end of the month 15th of the month following the report date - What should I do if the contractor does not deposit the rent by the deadline?
- After the real estate company submits a delinquent report and provisional deposit invoice, we will make a transfer.
First of all, please tell the real estate company the situation. Please refer to the table below for the remittance date.
※In the case of financial institution holidays, remittance on the next business dayReport date Remittance date From 1st to 5th, 5th, 5:00 p.m. Report date and 15th of the same month From 5:00 p.m. on The 5th to 5:00 p.m. on The 15th Report date and 25th of the same month From 17:00 on the 15th until the end of the month 15th of the month following the report date - How do I make dunnings?
- First of all, I will listen to the contractors.
On top of that, we propose a reasonable deposit plan to the subscriber and aim for a situation where the rent can be deposited on time.
In addition, depending on the situation, please be assured that we will cooperate with the attorney's office and respond thoroughly to legal compliance.
- Can I discuss with the contractor about the date of payment of the delinquent rent?
- If you allow installment payment or extension of payment deadline for rent that did not pay by the contract date under the lease agreement, it will be exempted, so you will not be able to make a transfer. Leave all the discussions with your subscribers to us.
In the unlikely event that you have a payment discussion with the contractor, please contact us by phone or via the inquiry form to confirm the status. - What documents do I need when submitting the guarantee consignment application form?
- Please submit the following documents when applying.
・ Guarantee consignment application form
・ contract contents advance instruction manual , personal information handling consent form , identity verification document Depending on the content of the
application, we may request the submission of other documents for examination. - I want to confirm the withdrawal result.
- Please contact us after the date of the withdrawal result. Please checkherefor the date on which the monthly withdrawal results are found.
Contact Us
For customers with hearing and speech disabilities.
L’s support provides sign language and writing service