Features of services for residents

When renting a room, we will provide joint guarantee on consignment from residents. We reduce the labor and stress of asking for a joint guarantor of residents, and support smooth occupancy. In the unlikely event that we are unable to pay the rent due to illness or accident, Ells Support will replace the rent to the owner and the real estate company.

Elles Support 4 Features

  • Feature 1: Appropriate and speedy examination

    Our unique system enables speedy examination

    Feature 1: Appropriate and speedy examination
  • Feature 2: Rent is automatically debited

    You can pay your monthly rent by automatic debit. There is no need to make
    a transfer procedure every month.

    Feature 2: Rent is automatically debited

    It can be debited from almost any financial account. Of course, Japan Post Bank and Net Bank are also supported!
    * Depending on the content of the contract, automatic withdrawal may not be available.

  • Feature 3: Health consultation service can be used toll-free

    Feature 3: Health consultation service can be used toll-free

    Minimum 30 minutes! We will inform you of the results while you are in the store.
    * However, it is limited to cases where the necessary documents are complete and identity verification is completed.

  • Feature 4: Available for a wide range of people

    Smooth occupancy support No nationality, occupation, or gender relationship!

    Feature 4: Available for a wide range of people

    Many people can use it regardless of nationality, such as foreign nationals, the elderly, and those who have trouble renting rooms, living in Japan and have rent payment ability, and support smooth moving in.

Health consultation service

Health Advisor for You

Our reliable professional staff will answer health and medical consultations free of charge.

  • Health and Medical Consultation
    Services

  • Medical Institution Information
    Service

  • Medicine 110
    Service

  • Nutrition and Meal Consultation
    Services

  • Regular health checkup results consultation
    service

  • Human Dog Reservation
    Service

  • Childcare consultation
    service

  • Home care support and home
    helper information service

  • Information service for purchasing and renting nursing care products

How to use
You can consult at any time and anywhere free of charge (toll-free). Please tell us the contents of the consultation when the phone connection is connected.
・ The operator will connect you to each expert according to the content.
・ We strictly comply with privacy, so please use it with confidence.

If you're late paying your rent

Please refer to the following to contact ELS Support or real estate companies and owners.

  • A
    I've been notified or
    contacted by Ells
    Support.
  • It is possible that you have already done the procedure for rebuilding the


    rent.
  • Please contact Ells Support


  • BI
    haven't heard from
    Ells

    Support.
  • Rent replacement may
    not have gone
    on.

  • Please contact the real estate company

    and the

    owner.
  • C
    I'm using a collection of Ells Support

    (rent

    debit)
  • It is possible that you have already done the procedure for rebuilding the


    rent.

  • Please contact Ells

    Support.

Inquiries about rent



03-6233-6280

Even if the delay in rent payment is expected to be long-term, Ells Support can help residents ensure their debts are not increased and the foundation of their lives is secured.
In the event of an unreachable condition or continued breach of contract, the real estate company or owner may refuse to renew or request the cancellation of the lease agreement.

About reimbursement and claim (compensation) due to delinquency
The rent obligation guarantee does not exempt the payment of rent of the subscriber (tenant). If the Company changes the rent, the Company will charge (compensate) the contractor (tenant) for the rent, etc.
In that case, we may charge by adding a separate replacement fee and re-billing administrative fee.

Voice of the customer

  • I was hospitalized for a long time due to a traffic accident, so I delinquent my rent, but when I told him that I was willing to pay, he waited. Thanks to that, I was able to avoid losing my residence.

    I was hospitalized for a long time due to a traffic accident, so I delinquent my rent, but when I told him that I was willing to pay, he waited. Thanks to that, I was able to avoid losing my residence.

  • My job didn't work well and my income became unstable. So when I consulted with Ells Support, they responded kindly and flexibly.

    My job didn't work well and my income became unstable. So when I consulted with Ells Support, they responded kindly and flexibly.

  • I was suddenly sick and I left my job, and I was consulted with me because I could not foresee the future. I was most afraid of running out of housing, but I was able to avoid it.

    I was suddenly sick and I left my job, and I was consulted with me because I could not foresee the future. I was most afraid of running out of housing, but I was able to avoid it.

CONTENTS

Tenants' Content

RECRUIT

Contact Us

For customers with hearing and speech disabilities.

手話サービス L’s support provides sign language and writing service