Personal Information protection policy

ELL'S Support Co., Ltd. (hereinafter referred to as the "Company") We will contribute to society by providing services for "housing", which is the basis of people's lives, with the rent guarantee business at its core. The Company regards the protection of personal information as an important management issue, has established this Personal Information Protection Policy as a standard of conduct that officers and employees should comply with, and has established personal information (including specific personal information, hereinafter referred to as "personal information"). we will work to handle the system appropriately and strictly protect them.

1. Handling of personal information

(1) Acquisition and use of personal information

(1) When acquiring personal information, we will clarify the purpose of use in advance and obtain the consent of the person. We will not use the acquired personal information for any purpose other than that purpose, and will take appropriate measures to prevent the use of it for any other purpose.
(2) The Company will use personal information acquired from customers for business execution, personal information acquired from job applicants for recruitment selection, and personal information of officers and employees for personnel management, etc.

(2) Entrustment of personal information

When entrusting the handling of personal information, the Company will select a person who meets a sufficient level of protection, and will provide guidance and management after stipulates that the level of protection should be observed by contract, etc.

(3) Provision of personal information to third parties

The Company will not provide personal information to third parties without obtaining the prior consent of the person, except in cases based on laws and regulations.

(4) Request for disclosure, correction, deletion, suspension of use, etc.

The Company will respond to requests for disclosure, etc. of personal information subject to disclosure without delay. For the method of responding to requests for disclosure, etc., please refer to "Publicizing of personal information subject to disclosure and request for disclosure, etc."

2. Compliance with laws and regulations

We will comply with laws, guidelines, and other norms related to the protection of personal information.

3. Safety management measures for personal information

The Company will take appropriate safety measures against risks such as unauthorized access to personal information, leakage, loss or damage of personal information. In addition, in the event of any problems, we will promptly take corrective action.

4. Management system

The Company appoints a person responsible for each department under the supervision of a personal information protection manager to appropriately manage personal information. In addition, we will continue to provide education to officers and employees.

5. Inquiries about complaints and consultations

For complaints and consultations regarding personal information to the Company, please contact the personal information consultation desk below.

6. Continuous improvement of personal information protection management system

In order to implement this policy, the Company will continuously review and improve the personal information protection management system based on audit reports, changes in social conditions, etc.

Established on December 28, 2010
Kiyoshi Fujita, Representative Director, Els Support Co., Ltd.

Personal Information Consultation Desk

※Go to the inquiry form